North Shore School District 112’s departments work together to provide the services and support that make high-quality education possible. Each department plays a key role in ensuring the district operates effectively and remains focused on student success. The descriptions below outline the responsibilities of each department and how they contribute to the district’s mission.
Business Services
The Business Services Department oversees the financial functions that support the district’s mission. This includes developing and managing the annual budget, overseeing purchasing and contracts, managing the Food Services Department, ensuring sound financial reporting, and maintaining compliance with state and federal regulations. The department also manages payroll, benefits, and accounts payable, working to ensure resources are allocated effectively and responsibly to support high-quality education for all students.
Communications
The Communications Department manages the district’s internal and external communications to keep families, staff, and the community informed and engaged. This includes overseeing the district website, social media, newsletters, and other publications, as well as coordinating media relations and public information. The department works to share important updates, highlight achievements, and support transparency, fostering strong connections between the district and its stakeholders.
Food Services
The Food Services Department, part of the Business Services Department, oversees meal programs for students, ensuring they have access to nutritious, well-balanced breakfast and lunch options. Food service is currently available at Edgewood, Northwood, Oak Terrace, Red Oak, and Ravinia, with all other schools scheduled to receive these services once construction projects are complete. The department manages menu planning, food preparation, and compliance with federal nutrition standards, while also accommodating dietary needs and allergies. Its goal is to support student health, wellness and readiness to learn through quality meal service.
Operations and Facilities
The Operations and Facilities Department manages the district’s buildings, grounds, and transportation services to provide safe, clean and well-maintained learning environments. This includes overseeing building maintenance, custodial services, construction projects, facility improvements and student transportation. The department also ensures that facilities meet safety standards and supports the district’s long-term capital plans, creating spaces that enhance teaching, learning and community use.
Personnel Services
The Personnel Services Department manages all aspects of employee recruitment, hiring and support for the district. This includes overseeing staffing, employee onboarding and certification compliance. The department also coordinates professional development, employee relations and benefits to ensure the district attracts, supports and retains high-quality staff dedicated to student success.
Registration, Residency and Enrollment
The Registration, Residency, and Enrollment Department, part of the Student Services Department, manages the processes for enrolling new students and verifying residency within the district. This includes overseeing student registration, maintaining accurate enrollment records, and ensuring compliance with residency requirements. The department works to make the registration process clear, efficient, and accessible for all families.
Safety and Security
The Safety and Security Department develops and implements measures to protect students, staff and visitors across the district. This includes overseeing emergency preparedness plans, coordinating safety drills, managing security systems and working closely with local law enforcement and first responders. The department also provides training, guidance and resources to ensure a safe and secure learning environment for all.
Student Services
The Student Services Department supports the academic, social-emotiona, and physical well-being of all students. This includes overseeing special education, Individualized Education Programs (IEPs), Section 504 services, English learner programs, health services, and the Registration, Residency, and Enrollment Department. The department ensures compliance with state and federal special education laws and provides specialized support for military-connected families. It works closely with families, staff and community partners to provide the resources, supports and opportunities students need to succeed.
Superintentendent's Office
The Superintendent’s Office provides leadership and direction for the district, ensuring that all schools and departments work toward the shared mission of supporting student success. This office oversees the implementation of the strategic plan, manages districtwide initiatives and serves as the primary liaison to the Board of Education. The Superintendent’s Office also fosters communication and collaboration with staff, families and the community to maintain transparency, trust and a focus on continuous improvement.
Teaching and Learning
The Teaching and Learning Department oversees the district’s instructional programs, curriculum and assessment to ensure all students have access to high-quality learning experiences. This includes selecting and implementing curricular resources, supporting professional development for educators and monitoring student progress through assessments. The department works to align instruction with state standards, integrate best practices and provide enrichment and intervention opportunities to meet the diverse needs of learners.
Technology Services
The Technology Services Department manages the district’s technology infrastructure, systems and resources to support teaching, learning, and operations. This includes maintaining hardware, software and network services, providing technical support for staff and students, and ensuring data security and privacy. The department also supports the integration of technology into classrooms, helping educators use digital tools to enhance instruction and improve student outcomes.
Transportation
The Transportation Department, part of the Operations and Facilities Department, coordinates safe and efficient transportation services for eligible students. This includes managing bus routes, schedules and contractors, as well as ensuring compliance with safety regulations. The department works to provide reliable transportation that supports student access to educational programs and activities.
Not sure which department to contact? Browse the questions and answers below. If you are still unsure, use our contact form, and we will direct your inquiry to the right person. You can also contact your school directly.
Who do I contact with a question or concern about my child’s classroom or school experience?
Your child’s teacher or school principal
Who do I contact about attendance, absences, or early dismissal?
Your school office
Who do I contact for questions about enrollment or registering my child?
Registration Office, part of Student Services
Who can help with student records or transcripts?
Your school office or the Registration Office
How do I request transportation or report a bus concern?
Transportation
Who handles questions about academic programs or curriculum?
Teaching and Learning
Where can I learn about services for multilingual learners?
Teaching and Learning
Who do I contact about preschool or Early Childhood programs?
Early Childhood
Where can I find information about special education services?
Student Services
Who do I contact about student health or immunization requirements?
Health services page on the website or the Registration Office
Where can I find technical help with ParentSquare, Otus, Infinite Campus, or a student device?
Technology Services
Who do I contact with a question about district communications or ParentSquare messages?
Communications and Community Relations
Who do I speak with about school fees, payments, or financial assistance?
Registration Office
Where can I find information about school meals, menus, or meal accounts?
Food Services
How can I report a facilities issue or maintenance concern?
Operations and Maintenance
Who do I contact about a school safety or security concern?
Your school principal or Safety and Security
For an immediate emergency, call 911
Who handles media requests?
Communications and Community Relations
Who can help with website accessibility or access to district information?
Communications and Community Relations
Where can I view current job openings?
Personnel Services
Who do I contact about an employment application, verification, or personnel matter?
Personnel Services
Where can I find Board of Education meeting information, agendas, or minutes?
The Board of Education section of the district website
How do I submit a Freedom of Information Act request?
The district’s Freedom of Information Act officer, via the website
D112 Organizational Chart
